Privacy Policy
This policy explains what data Pawse collects, why we collect it, and how you can control it. Plain English. No 40-page lawyer dump.
Who we are
Pawse is operated by [INSERT LEGAL ENTITY NAME], registered in [INSERT COUNTRY]. For privacy questions, contact hello@pawseclub.co.
What we collect
When you place an order:
- Name, email, shipping address, billing address
- Phone number (only if you provide one)
- Payment info — handled by Shopify Payments / PayPal. We never see or store your card number.
When you browse the site:
- Pages visited, time on page, device type (via Shopify analytics and Meta Pixel)
- IP address
- Cookies
When you sign up for emails: email address only.
Why we collect it
- To fulfill your orders — name and address go to our fulfillment partners.
- To communicate about your order — order confirmations, shipping updates, support replies.
- To improve the site — anonymous browsing data tells us what's working.
- To show relevant ads — Meta Pixel allows us to retarget you. You can opt out.
- To send marketing emails — only if you opted in. Unsubscribe with one click.
Who we share data with
- Shopify — our ecommerce platform
- Payment processors — Shopify Payments, PayPal, Stripe
- Shipping partners — for delivery only
- Email platform — Klaviyo
- Analytics — Meta Pixel, Google Analytics
We do not sell your data. Not to brokers, not to advertisers, not to anyone.
Your rights (GDPR, CCPA)
You have the right to access, correct, delete, export your data, object to marketing, or withdraw consent. To exercise any of these: email hello@pawseclub.co. We respond within 30 days.
Cookies
We use cookies for keeping your cart full, remembering preferences, analytics (optional), and ad retargeting (optional). You can opt out of optional cookies via the banner.
Data retention
- Order data: 7 years (legal/tax requirement)
- Marketing email list: until you unsubscribe
- Browsing data: 26 months
Children
We don't knowingly collect data from anyone under 16. If you think your child has submitted data to us, email hello@pawseclub.co and we'll delete it.
Changes to this policy
If we change something material, we'll email everyone on our list and post a notice on the site for 30 days.
Contact
Privacy questions: hello@pawseclub.co